Need help placing or repeating an order? Our team is here to assist with product availability, order entry, and account setup.
Shipping & Delivery
We ship across UK with DHL Next-Day Service*. Contact us for details on lead times, tracking, and delivery options.
Fast Response Time
We aim to respond to all retailer enquiries within 24 business hours. Our first priority is keeping hungry pups well fed, so during particularly busy periods, please allow up to 72 hours before following up - unless your enquiry is urgent.
Billing & Payments
Questions about invoices or payment methods? Our finance department is happy to help you keep things running smoothly.
For the brand owners
Want to join the pack? 🐾
Are you a dog brand or pet-focused business with products our customers will love? We’re always happy to hear about exciting new brands, treats, toys and accessories to add to our online shop.
Get in touch to introduce your brand and tell us what makes your products worthy of a place in our pack.